Written is best
The use of videos and photographs as evidence themselves in cases of dispute is widely debated. However, statements by some of the tenancy deposit providers make it clear that evidence in the form of a high quality and professionally produced inventory along with a detailed check out remain vital in providing the adjudicators the facts allowing them to give their judgement.
Videos themselves could appear to be the perfect solution to giving evidence of a properties condition as you can clearly see everything that the video shows, however even the highest quality recording is not able to provide enough detail, especially when you consider that for anyone to understand what exactly is being shown on the video there needs to be a detailed narrative to support the image onscreen.
When it comes to a dispute, video evidence also requires a fair bit of patience on the part of the adjudicator as they will need to search through the film simply to get to the relevant point that shows the area of concern, and if there are multiple areas of concern this can result in a lot of time spent scanning backwards and forwards until the correct spot is found.
The use of photographs can also be overstated as these only give a snapshot of the property and provide no context to which they relate. They need to be date and time stamped but this alone does not provide any assurance as this can be easily altered, for photographs to provide usable evidence each one would need to be signed and dated along with any notes added at the time of check in.
All reports provided by Clocktower Inventories are created using a very simple and accurate method of describing a property, its condition and contents using plain language and any photographs we take are embedded directly into the report and clearly identified.
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